Chicago Faucets Main Office

2100 S. Clearwater Drive
Des Plaines, IL 60018-5999
Tel: 847-803-5000
Fax: 847-849-1853

Customer Service

For information on Order Status, List Prices or General Product Information contact:

Customer Service:
Tel: 847-803-5000
8:00am - 4:30pm (CST) Monday through Friday

Literature Requests

Wholesalers and Showrooms can request literature by clicking here.

Technical Support

Chicago Faucet products are easy to install and maintain. However, there are times when you may have questions about faucet installation or a general repair question. As a first step, refer to the Frequently Asked Questions section. If your question isn't answered there, look below to see where to call for help.

Technical Support:
Tel: 1-800-TECTRUE (8328783) or 847-803-5000
8:00am - 4:30pm (CST) Monday through Friday

Our Other Facilities

Milwaukee Foundry
6060 W Douglas Ave.
Milwaukee, WI 53218
Tel: 414-358-4060
Fax: 414-395-8057

Michigan City Assembly
1100 Boone Drive
Michigan City, IN 46360
Tel: 219-809-2030
Fax: 224-374-1590

Duffin Manufacturing Company
316 Warden Avenue
Elyria, OH 44035
Tel: 440-323-4681
Fax: 440-420-4004



Chicago Faucets will be closed in observance of the following holidays:

New Year's Day Wednesday, 01/01/20
Memorial Day Monday, 05/25/20
Independence Day Friday, 07/04/20
Labor Day Monday, 09/07/20
Thanksgiving Day Thursday, 11/26/20
Day after Thanksgiving Friday, 11/27/20
Christmas Eve Thursday, 12/24/20
Christmas Day Friday, 12/25/20
New Year's Eve Thursday, 12/31/20