Contact Us

Chicago Faucets Main Office

2100 S. Clearwater Drive
Des Plaines, IL 60018-5999
Tel: 847-803-5000
Fax: 847-849-1853

  • Customer Service

    For information on Order Status, List Prices or General Product Information contact:

    Customer Service: E-Mail
    Tel: 847-803-5000
    8:00am - 4:30pm (CST) Monday through Friday

    Literature Request Line

    To place a request for literature, call:
  • Technical Support

    Chicago Faucet products are easy to install and maintain. However, there are times when you may have questions about faucet installation or a general repair question. As a first step, refer to the Frequently Asked Questions section. If your question isn't answered there, look below to see where to call for help.

    Technical Support: E-Mail
    Tel: 1-800-TECTRUE (8328783) or 847-803-5000
    8:00am - 4:30pm (CST) Monday through Friday


Chicago Faucets will be closed in observance of the following holidays:
10 Holidays in 2018Actual day off for the holiday
New Year's DayMonday, 01/01/18
Good FridayFriday, 03/30/18
Memorial DayMonday, 05/28/18
Independence DayWednesday, 07/04/18
Labor DayMonday, 09/03/18
Thanksgiving DayThursday, 11/22/18
Day after ThanksgivingFriday, 11/23/18
Christmas EveMonday, 12/24/18
Christmas DayTuesday, 12/25/18
New Year's EveMonday, 12/31/18